FAQ



  • Do you offer international shipping?
YES.

 

  • What is my international size conversion?

This shop is sized in US Women's sizing and any size conversions must be fully researched by the customer to ensure the correct sizing.

 

  • When can I expect to receive my order?
Orders may take 2-5 weeks upon being shipped based on the current volume of orders. Please keep in mind that this is a small business and all items are custom and handmade to order; therefore is not made until your order has been placed. All orders are completed in chronological order.. At any given time, there may be up to, or more than, 100 orders in front of yours (orders average on 2+ pieces per order). Please be respectful as each customer waits their time.

 

  • Can I cancel my order?
Order cancellations must be requested within 24 hours of placing your order. Upon that there are no further exceptions.

 

  • How to care for my intimates?
For best results, hand wash and lay flat to dry. Do not machine wash or dry. Shop is not responsible to damages made by customer. Please remember that all custom colors are hand dyed and need to be washed individually

 

  • Can I return my item?
See return page...but how would you feel about receiving someone else's previously used items?

 

 

WHEN IN DOUBT, INCLUDE MEASUREMENTS. 

Each item is made custom for you, therefore, the more we know about you, the better we can fit you!